Main Line Fertility is considered “in-network” with most major insurance plans, regionally and nationally. However, what is covered by your insurance may vary depending on the specific “covered benefits” of your plan and the fertility services and treatments that you require or choose to pursue.
It is best to contact your insurance carrier to confirm our participation in their network. In addition, request a copy of your fertility-specific benefits in writing.
You may owe a balance for several reasons related to your insurance: deductible/copay/coinsurance, non-covered service, or no coverage at the time of service.
It is also possible that you are receiving a statement for some type of recurring charge: examples include embryo storage or egg/sperm storage.
Or perhaps you paid “out-of-pocket” and then selected additional services or testing that incurred additional charges after your last payment or visit.
We try to understand a patient’s insurance coverage before starting treatment to avoid any surprises and to set expectations. But ultimately, it is the patient’s responsibility to understand their insurance benefits and coverage.
Payments for Main Line Fertility can be made online, by phone or by mail.
Online payments can be made through our secure and convenient online payment vendor, Instamed, using the following link: https://mainlinefertility.com/make-a-payment/
If you prefer to make a payment over the phone, you can contact a Billing Specialist by calling 1-877-584-1423.
No. Main Line Fertility does not charge a transaction fee for paying online or by phone.
If you mail in a payment or pay online, your payment will be applied to the oldest balance outstanding to avoid collection activity, unless otherwise specified. If you want to direct your payment to a specific date of service, please indicate that on your payment stub sent through the mail or by paying over the phone with specific instructions. There is currently no way to specify a date of service for payments made online.
Your first step should be to contact your insurance company as they determine the amount of the patient responsibility for each charge. It is possible that they modified the EOB or coverage amounts during the payment process.
Your balance is due upon receipt of the statement. You will see a section at the bottom of your statement that indicates the amount of time that your balance has been outstanding.
Please contact a Billing Specialist by calling 1-877-584-1423. During the call, please explain your specific need and we will do our best to provide the information for a specific time frame.